Returns & Exchanges

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We gladly accept returns and exchanges.  Please contact us within 7 days of receiving your jewels from; one of our pop up events OR after delivery and return items within 14 days there after.

The following items cant be returned or exchanged because of the nature of these items, unless they arrive damaged or defective;

- Custom or personalised orders.

- Items on sale.

- Intimate items for health / hygiene reasons; Earrings and Nose hoops.

If an item is retuned after the 14 day window we can only exchange.

Buyers are responsible for return shipping costs.  If the item is not returned in its original condition, the buyer is responsible for any loss in value.